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Notice: This fix is for Windows XP and not for Windows Vista or Windows 7. Please make sure you always start at the the beginning of the guide.

Part 1.5 - What OS are you running?

OS stands for Operating System. We'll need to know what version of Windows you're running to continue.

This can get a bit complicated since there are 32 and 64 -bit versions of Windows Vista and Windows 7. (and in some rare cases, XP) If you're using Windows XP, you're most likely running a 32-bit version.

So, on the infected computer what OS are you running?

I'm running Windows XP: Click here to continue

I'm running Windows XP Media Center: Click here to continue

I'm running Windows XP 64-bit: Click here to continue

I'm running Windows Vista, but I'm not sure which version: Please contact your computer manufacturer. Ask if the installed OS is 32 or 64-bit.

I'm running Windows Vista 32-bit: Click here to continue

I'm running Windows Vista 64-bit: Click here to continue

I'm running Windows 7, but I'm not sure which version: Please contact your computer manufacturer. Ask if the installed OS is 32 or 64-bit.

I'm running Windows 7 32-bit: Click here to continue

I'm running Windows 7 64-bit: Click here to continue

Was this step extra helpful? Please it!
I've spent a great deal of time and effort on this FREE guide and programs. If you wish to give your thanks, (and your income allows) please consider pushing this button to via PayPal! I also accept checks/money orders if you email me. Thank You! :-D